5 stars is not enough. Chris was able to do the impossible—track down discontinued floors that fortunately matched the original floors from 5 years ago. This task was critical at keeping my renovation project in check, saved me thousands, and allowed us to decorate in time for Christmas!! He is always extremely professional and beyond helpful. I simply cannot say enough. Felt VIP throughout the entire project.
We just had a big (for us) tiling project completed last week, the week of November 2. I can't recommend Floors to Go highly enough. Communication was excellent. We dealt by phone with both Chris (our sales rep) and Glenda (who filled in on Chris's day(s) off) and both were excellent. Our installer was here exactly on time for each of the 3 days he came to our home to work. He was very detail oriented, cleaned as he went along (amazing!) and did an absolutely fantastic job. We had a commode moved prior to and after installation, and the plumber also arrived on a timely basis and worked quickly. When we finally break down and do the rest of the lower level, I know where we will go!
My wife and I was looking for flooring for our frontroom. When we went in to look around the sale person was very helpful and was not pushy.
Chris was so much help. He was extremely professional and helpful. We will use this place again.
I am writing to complement the job done by your installer. He installed tile in our basement bathroom and laminate flooring in our bedroom. He was excellent to work with. He came on time just as he said he would, was more than polite and best of all the quality of his work exceeded my expectations. I felt compelled to write a letter of thank because your installer made this job so effortless on my part, he just did it right.
Your installers are great artisans. They do great work. They are pros. With the glitch that just occurred, I suggest you give them both a raise, a bonus, or at least buy them lunch at St. Elmo's.
I would have them back here anytime for my flooring needs. When they measure my dining area, I want to request that they do my install, when ever that happens.
PS Your scrambling for more tiles was appreciated too.
I would like to acknowledge the superior customer service that you have provided since the very first time we met. It is rare to have someone be so professional and courteous – we will recommend you and this company to as many people as we can! Working with you has been the ONE bright light in this less than positive experience of remodeling.
Thanks so much for the pleasure of working with you!
-Vicki and Larry
"Just a note to tell you that we appreciate your professionalism and the craftsmanship of Donnie, the installer. The carpet is gorgeous."
Click here to see the card Mike & Judy sent us!
- Mike & Judy W.
Just wanted to let you know that the "new" carpet and installation are terrific! Thanks for all the hard work and thanks to your company for standing behind your product and service.
- Cindy P.
I wanted to thank you for assisting us with our carpet. It looks beautiful. The installers were an absolute pleasure to work with and did a really good job. We will be reaching out to you in the next few months to have additional carpet installed in our bonus room and possibly the dining room.
Thank you again and we look forward to working with you in the future.
- Susanne G.
Everything went great. Kevin and his guys did a really nice job on the installation. We are extremely pleased.
If you don't mind, I will recommend you whenever we hear of people needing flooring. You guys did great!
PS- I told Jeff W. that they need to start using you!
In addition to the testimonials below we are proud to have received such heartfelt thanks from our friends at Nativity Catholic School for their new flooring.
Click here to read the letter.
"I would like to share our experience with the Floors-To-Go Greenwood, IN store. Recently we bought new laminate for all non-carpeted floors in our home. We bought from Floors-To-Go for not only pricing, but because of the professional and courteous demeanor of Senior Sales Associate Paul H.. Paul answered all of our questions, gave excellent advice and organized the processes of scheduling, delivering and laying the material in a convenient manner that suited us. We were very pleased with the two men assigned by Floors-To-Go to lay the new flooring. Matt and Chris were prompt, polite, hard working, personable and totally professional. Their work ethic resulted in a final product that has completely satisfied both of us. We would highly recommend them to anyone. In closing, I would summarize by saying that Floors-To-Go, Paul H., Matt B. and Chris have achieved the highest level of customer satisfaction."
- Ted & Kay A.
"We are so happy with our purple and orange carpet! Really love the separation of colors! Thanks for the idea!"
Click here to see the postcard Steve & Melissa sent us!
- Steve & Melissa O.
"Floors To Go and specifically Paul H., Senior Sales Associate at Floors To Go, provided outstanding sales assistance. Paul was informative and helpful in assisting my wife and I in selecting the type of carpet runner and the style of carpet runner to be used on our refinished wood stairs. He described the different installation techniques as well as going out of his way to obtain a specific sample of runner from a wholesale supplier so we would fully understand the appearance of the runner before purchasing. The installers also did a wonderful job and we couldn't be happier with our finished stairway. We visited several other stores before going to Floors To Go and did not receive the service or satisfaction that we were given at Floors To Go. We will definitely go back to Floors To Go for all our further carpeting and floor covering needs."
- Suellyn & Jeff B.
Quality carpeting & laminate at a fair price.
Quality & timely installation process.
Problem with trim was remedied in a timely manner.
Thanks to all,
- Dan H.
"Beautiful! The men were very nice and polite. I will recommend them to my family and friends."
- Joy D. G.